TOM DRIVERSUPPORT / 06

TOM Driver support

General website policies

Published by TOM Intelligence LTD. Last updated: 11 October 2026.

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Assignments and deliveries

TOM Driver is for courier drivers whose company provides an account. For an assignment, stop instruction or delivery issue, contact your Operations team through the app Inbox.

App access and technical support

For an app access or technical issue, contact jeet@xtramilecouriers.co.uk. Include your device model, OS version, app version and a short description. Never email a password, full bank details or private customer evidence.

Business phone: 020 3750 2330. For operational job instructions, use your Operations team and the app Inbox.

Work waiting to send

If saved work has not sent, reconnect and check its receipt. Keep the app's saved data and contact Operations if the problem continues.

Privacy and account deletion

For privacy or account-deletion requests, see the privacy policy and account-deletion process.